Where are you located?

Our main store with two shops side by side is located near Place du Sablon and Grand' Place in the heart of Brussels. Just in front of the Royal Library.Rue Lebeau 3-111000 BrusselsSee our store in Google MapsBuses 48 (stop name: Library) or 33 and 95 (stop name: Grand Sablon)Train and metro: Gare CentraleGet in touch with us

Who are the people behind your company??

Our chocolaterie is only five years old, yet the path we have already traveled is remarkable. What could have remained a small, confidential artisan venture has quickly grown into a respected and recognized house, followed far beyond our initial expectations.This success is above all thanks to our team. A small group of dedicated collaborators, but driven by an extraordinary energy and passion. Each one contributes their part: artisanal know-how, creativity, a commitment to excellence, and the desire to innovate while respecting tradition.In just five years, we have managed to turn this collective passion into a true engine of growth. We have learned, grown, shared, and most importantly, we have proven that with conviction and cohesion, it is possible to achieve great things, even when starting small.Today, we look to the future with the same flame that inspired us on day one. Our chocolaterie is still young, but it is carried by a strong spirit: a team united by a common mission—to offer the world authentic, ethical, and exceptional chocolate.Discover our team

Do you ship outside Belgium?

All our chocolates are shipped worldwide using DHL Express. Currently, we do not ship to Russia, North Korea, Lybia, Israel, Palestine and Belarus. We are refusing all orders from these countries.Shipping costs are automatically calculated for you based on the weight of your order, the country of destination and the selected shipping method. You can select the most appropriate shipping method for you and view the shipping cost during the checkout process. We offer free shipping for all online orders over 250 euros.

Do you do sameday delivery in Brussels?

Yes, we offer same day delivery service in Brussels.If your address is in one of the 19 districts of Brussels and if you order before 3pm then we guarantee sameday delivery by Shippr.Same day delivery is only possible for the following districts:AnderlechtAuderghemBerchem Sainte AgatheCity of BrusselsEtterbeekEvereForestGanshorenIxellesJetteKoekelbergMolenbeek Saint JeanSaint GillesSaint Josse ten NoodeSchaerbeekUccleWatermael BoitsfortWoluwe Saint LambertWoluwe Saint Pierre

Who is the chocolate maker?

Our Master chocolate maker is Elisabetta Passafaro (27 years old). A young chocolate expert who is really passionate by premium and ethical cacao.Elisabetta studied at Accademia Maestri Cioccolatieri Italiani in Italy and obtained her certification in 2019. She finished her internship with a travel to Brazil to develop her knowledge about the bean to bar process.All our chocolates are produced exclusively by Elisabetta in our premises. She is assisted by Patricia Lafargue, Nathan Minc and Quentin Pierre.

Have you ever participated in a TV show?

🎬✨ Elisabetta, our chocolate maker, joined the adventure of the second season of “Les Étoiles du Chocolat Belge” on RTBF, with Adrien Devyver at the helm. For young chocolatiers like Elisabetta, it’s not only a moment of sharing and connecting, but also a truly enriching experience to measure herself against fellow professionals.Out of so many talented chocolatiers, only 15 were chosen to shine in this new edition. They faced off with spectacular chocolate creations for an extraordinary prize: a trip to Japan for the World Expo in Osaka 2025. 🇯🇵🍫The 15 chocolatiers, divided into three teams, are ready to face the challenge. Their mission: to recreate, in a stunning trompe-l’œil, the favorite dish of David Jeanmotte, Livia Dushkoff, and Joëlle Scoriels, who will be by their side throughout the competition.The first episode kicks off with dazzling chocolate sculptures and delicate pralines. Elisabetta, however, had her own idea of fun. She didn’t really bother with the sculpture, that wasn’t her thing. Instead, she put all her heart into the pralines, because that’s what she truly loves to create.Behind the scenes

To produce our handmade chocolates, we only use traceable cocoa beans from all around the world. From Costa Rica to India, we choose the rarest beans to develop all the flavors in an original chocolate with an unique taste. Making chocolate is an art.We pursue a policy of direct trade with farmers in accordance with the principles of Fair Trade.We do everything in our power to ensure that the conditions in which our cacao is grown allow planters and their families to develop a long-term business strategy. We take particular care to ensure no children work in the production of our cacao, that there is no forced labor and that all national and international labor regulations are respected.Read more about our values

How are identified your chocolates?

All our chocolates are identified by a 13-digits number called GTIN (Global Trade Item Number).We partner with GS1, the global authority for the unique identification of products and companies, to issue the GTIN of our chocolates. Our main Global Location Number (GLN) is 5407008470005. It is linked with our head office in Brussels. We are using this number to clearly identify our location. All our chocolates are handcrafted at our main GLN.All products starting by 540700847XXXX are handcrafted by us in our Brussels store.You can check our chocolates using this online tool.

Are you expanding to China?

Haikou, the Coconut City, is a place where land, sea, and human intention meet with rare harmony. At the northern gateway of Hainan Island, this city has long been shaped by exchange, of goods, cultures, and ideas, and today it stands at the heart of the Hainan Free Trade Port and the Belt and Road Initiative. Yet beyond its strategic role and growing economic strength, Haikou carries something less measurable but deeply powerful: a sense of openness, patience, and respect for origins.It is precisely this spirit that resonates with our project. In a region blessed with fertile soil, tropical biodiversity, and a rich agricultural heritage, we see the possibility of creating something truly unique: the first premium bean-to-bar chocolate crafted entirely from Hainan Island. Not only cacao beans grown on local land, but every ingredient, every topping, every aromatic note sourced from the island itself; coconuts, fruits, spices, textures shaped by this climate and this culture. A chocolate that tells the story of Hainan, from the earth to the bar.Haikou offers the ideal environment for such a vision to grow. Its role as a transport and innovation hub connects tradition with modernity, while its commitment to sustainable development and international openness encourages projects rooted in authenticity and long-term value. Here, craftsmanship can coexist with scale, and patience can meet ambition.As we walk along its coastal promenades, through historic streets and emerging districts, it becomes clear that Haikou is not simply a place to produce, it is a place to belong. A city where raw materials become expressions of identity, where trust enables collaboration, and where a product can carry meaning far beyond itself.For us, Haikou is not just the setting of our next chapter; it is an essential ingredient in the story we are about to tell.Read more about China expansion

Why Betulia is your favorite cacao?

Hacienda Betulia is dedicated to cultivating three rare and exceptional Criollo varieties: B6, B8, and B9.Renowned for their highly complex and unique flavor profiles, these Premium Criollos inspire the creation of exclusive specialty products. Each variant offers an exquisite cacao experience, with refined fruit notes and layered aromas.At The Belgian Chocolate Makers, we are proud to work directly with Hacienda Betulia and use their B6 variety to craft some of our most distinctive chocolate bars. This Criollo brings a delicate balance of richness and fruitiness, resulting in a smooth yet complex flavor that our clients truly appreciate.All three “Betulias” have been carefully tasted and evaluated by leading Maîtres Chocolatiers, who confirm their outstanding quality. These exceptional cacaos are sought after by top chocolatiers worldwide to create premium, nuanced chocolate.Given their rarity, only small, strictly controlled quantities of B6, B8, and B9 are available each year, making them as exclusive as they are exceptional.Read more about the Betulia plantation

Are you fighting for a better chocolate world?

In 2026, we choose to speak. Not loudly, not aggressively, and not emotionally, but calmly, factually, and openly. We choose explanation over accusation, transparency over slogans, and facts over stories. Real craftsmanship has nothing to hide and nothing to fear from the truth. Speaking openly is not an attack; it is a necessary act of clarification in a space where meaning has been deliberately blurred.Concretely, in 2026 we commit to saying exactly where our cacao comes from, showing how our chocolate is made step by step, clearly explaining the difference between melting chocolate and making it, defending farmers rather than marketing narratives, and demanding transparency from institutions and policymakers. This manifesto is not about attacking brands or naming enemies. It is about restoring meaning to words that matter.Real craftsmanship has limits, and those limits are its strength. It cannot be scaled endlessly, outsourced without consequences, or optimized like an industrial process. It requires time, skill, presence, and accountability, and it cannot be faked forever. Eventually, the truth always resurfaces.Our position is simple and non-negotiable: no influencers, no shortcuts, and no industrial chocolate in disguise. Just cacao, just work, and just truth. 2026 is the year the curtain falls. We are ready. 🍫🔥Read our manifesto for 2026

Page sur la politique en matière de cookies

Cookie policy

We are serious about cookies.

Introduction

Welcome to The Belgian Chocolate Makers, accessible at www.chocolaterie.brussels. Just as we believe in transparency and authenticity in the way we craft our chocolate, we also believe in being open and honest about how we manage your experience on our website.

To ensure that your visit is smooth, secure, and personalized, our website uses cookies and similar technologies. These small digital tools help us better understand how visitors interact with our website, remember your preferences, improve navigation, and provide you with a more enjoyable and efficient browsing experience.

Some cookies are essential for the proper functioning of the website, allowing features such as secure payments, shopping cart management, workshop reservations, and account access to operate correctly. Others help us analyze website traffic, improve performance, understand which pages are most appreciated by our visitors, and optimize the overall user experience.

We may also use certain cookies to personalize content, remember your language or location preferences, and provide relevant information about our chocolates, workshops, and services. In some cases, trusted third-party services such as payment providers, booking systems, analytics tools, or social media platforms may also place cookies on your device to support these functionalities.

This Cookie Policy explains what cookies are, how and why we use them, and the different types of technologies that may be stored on your browser or device when you visit our website. Most importantly, it also explains your rights and the choices available to you regarding the management and control of these technologies.

At The Belgian Chocolate Makers, we respect your privacy and remain committed to protecting your personal data with the same level of care and integrity that we apply to every step of our chocolate-making process.

By continuing to browse our website, you help us improve and refine the online experience we provide to chocolate lovers from all around the world. At any time, you remain free to manage, limit, or disable certain cookies through your browser settings or our consent management tools.

If you have any questions regarding our use of cookies or the protection of your personal information, we invite you to contact us directly. Transparency, trust, and respect are values that guide not only our chocolate, but also the way we interact with our online community.

What are cookies?

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. They are widely used across the internet to help websites function properly, improve performance, remember user preferences, and provide website owners with useful information about how visitors interact with their content.

Some cookies are essential for the basic operation of a website. Others help create a smoother and more personalized browsing experience by remembering settings such as language preferences, shopping cart contents, or booking information. Cookies can also help website owners better understand how visitors navigate their website, allowing continuous improvements to usability, content, and overall user experience.

Cookies placed directly by the website owner, in this case, The Belgian Chocolate Makers, are known as “first-party cookies.” These are generally used to ensure the website functions correctly and securely.

Cookies placed by external partners or service providers are called “third-party cookies.” These cookies enable additional services and functionalities such as secure payment systems, workshop booking tools, embedded videos, analytics services, social media integrations, interactive content, or advertising platforms.

At The Belgian Chocolate Makers, we use cookies for several important reasons:

- To ensure our website functions properly and securely,
- To improve the speed, stability, and performance of the website,
- To remember your preferences and enhance your browsing experience,
- To manage shopping cart, checkout, and workshop reservation functionalities,
- To better understand how visitors use our website and identify ways to improve it,
- To provide relevant content, services, and offers adapted to our visitors’ interests.

Some cookies are temporary and disappear automatically when you close your browser, while others remain stored on your device for a longer period in order to remember your preferences for future visits.

We believe in transparency and responsible digital practices. For this reason, we only use cookies in ways that help us improve your experience while respecting your privacy and your right to control your personal data.

You remain free at any time to accept, refuse, or manage certain categories of cookies through your browser settings or our cookie consent tools.

Why do we use cookies?

We use both first-party and third-party cookies for a variety of purposes designed to improve the functionality, security, and overall experience of our website.

Some cookies are strictly necessary for technical reasons and allow our website to function properly. These are referred to as “essential” or “strictly necessary” cookies. Without them, important features such as secure browsing, shopping cart management, workshop reservations, payment processing, and account access would not operate correctly.

Other cookies help us better understand how visitors interact with our website. These technologies allow us to analyze browsing behavior, identify which pages and products are most appreciated, and improve the overall performance, design, and usability of the website. By learning more about our visitors’ interests and preferences, we can continue to enhance the online experience we provide.

Certain cookies may also be used to personalize content, remember your preferences, and display information or offers that are more relevant to your interests and browsing habits.

In addition, trusted third-party partners may place cookies through our website to support services such as analytics, advertising, embedded content, social media integrations, secure payment systems, and workshop booking platforms. These third-party cookies help us better measure the effectiveness of our services and maintain a high-quality online experience for visitors from around the world.

At The Belgian Chocolate Makers, we remain committed to using these technologies responsibly, transparently, and with respect for your privacy and personal data.

Types of cookies we use

Below is a detailed overview of the cookies and similar technologies used on our website. For greater transparency and easier understanding, we have organized these cookies into different categories according to their purpose and functionality.

This classification allows you to clearly identify which cookies are essential for the operation of the website, which help us improve performance and user experience, and which may be used by trusted third-party services for analytics, personalization, advertising, or interactive functionalities.

At The Belgian Chocolate Makers, we believe that transparency is an essential part of building trust, both in the way we craft our chocolate and in the way we manage your online experience.

Strictly necessary cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.

Name	Purpose	Expiry
_ab	Used in connection with access to admin.	Session
_secure_session_id	Used in connection with navigation through a storefront.	24 hours
Cart	Used in connection with shopping cart.	2 weeks
cart_currency	Used in connection with shopping cart.	2 weeks
cart_sig	Used in connection with checkout.	2 weeks
cart_ts	Used in connection with checkout.	1 hour
cart_ver	Used in connection with shopping cart.	Session
checkout	Used in connection with checkout.	1 year
checkout_token	Used in connection with checkout.	30 minutes
cookietest	Used in connection with navigation through a storefront.	2 weeks
master_device_id	Used in connection with merchant login.	2 years
previous_checkout_token	Used in connection with checkout.	1 hour
previous_step	Used in connection with checkout.	1 hour
remember_me	Used in connection with checkout.	1 year
Secret	Used in connection with checkout.	1 hour
Secure_customer_sig	Used in connection with customer login.	20 years
storefront_digest	Used in connection with customer login.	Session
_shopify_country	Used in connection with checkout.	Session
_shopify_m	Used for managing customer privacy settings.	1 year
_shopify_tm	Used for managing customer privacy settings.	30 minutes
_shopify_tw	Used for managing customer privacy settings.	2 weeks
_storefront_u	Used to facilitate updating customer account information.	1 minute
_tracking_consent	Tracking preferences.	1 year
tracked_start_checkout	Used in connection with checkout.	1 hour
_Brochure_session	Used in connection with browsing through site.	Session
identity_state	Used in connection with customer authentication	Session
identity_state_<<id>>	Used in connection with customer authentication	Session
identity_customer_account_number	Used in connection with customer authentication	1 year

Preferences cookies

Preferences cookies allow our website to remember information that changes the way the site behaves or looks, like your preferred language or the region you are in.

Name		Provider		Purpose		Expiry
_consentik_cookie_*		Consentik (Shopify App)		Used to save customer's consent		6–12 months
cookiesNotification		Shopify		Used to save customer's consent		6–12 months

Analytics Cookies

Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name	Provider	Purpose	Expiry
_landing_page	Shopify	Track landing pages.	2 weeks
_orig_referrer	Shopify	Track landing pages.	2 weeks
_s	Shopify	Shopify analytics.	30 minutes
_shopify_d	Shopify	Shopify analytics.	Session
_shopify_fs	Shopify	Shopify analytics.	1 day
_shopify_s	Shopify	Shopify analytics.	30 minutes
_shopify_sa_p	Shopify	Shopify analytics relating to marketing & referrals.	30 minutes
_shopify_sa_t	Shopify	Shopify analytics relating to marketing & referrals.	30 minutes
_shopify_y	Shopify	Shopify analytics.	1 year
_y	Shopify	Shopify analytics.	1 year
_shopify_uniq	Shopify	Track landing pages.	Session
ab_test_*	Shopify	Shopify analytics.	Varies
ki_r	Shopify	Shopify analytics.	Session
ki_t	Shopify	Shopify analytics.	Session
customer_auth_provider	Shopify	Shopify analytics.	Session
customer_auth_session_created_at	Shopify	Shopify analytics.	Session

Your Choices Regarding Cookies

You are free at any time to accept, refuse, or manage the use of cookies according to your personal preferences. Most web browsers automatically accept cookies by default in order to ensure the smooth functioning of websites and online services. However, you can generally modify your browser settings to block or disable some or all cookies if you prefer.

Please note that restricting certain cookies may affect the functionality and performance of our website. Some services, such as workshop bookings, shopping cart features, secure payments, or personalized content, may no longer function properly if essential cookies are disabled.

For a more detailed explanation on how to manage, delete, or block cookies, we encourage you to consult the help section or support documentation of your browser. Below you will find direct links to cookie management instructions for the most commonly used browsers:

- Google Chrome
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- Apple Safari
- Microsoft Edge

More Information

If you have any questions about our use of cookies or other technologies, please email us at contact@chocolaterie.brussels.

Last update:

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