Where are you located?

Our main store with two shops side by side is located near Place du Sablon and Grand' Place in the heart of Brussels. Just in front of the Royal Library.Rue Lebeau 3-111000 BrusselsSee our store in Google MapsBuses 48 (stop name: Library) or 33 and 95 (stop name: Grand Sablon)Train and metro: Gare Centrale

Do you ship outside Belgium?

All our chocolates are shipped worldwide using DHL Express. Currently, we do not ship to Russia, North Korea, Lybia, Israel, Palestine and Belarus. We are refusing all orders from these countries.Shipping costs are automatically calculated for you based on the weight of your order, the country of destination and the selected shipping method. You can select the most appropriate shipping method for you and view the shipping cost during the checkout process. We offer free shipping for all online orders over 250 euros.

Do you do sameday delivery in Brussels?

Yes, we offer same day delivery service in Brussels.If your address is in one of the 19 districts of Brussels and if you order before 3pm then we guarantee sameday delivery by Shippr.Same day delivery is only possible for the following districts:AnderlechtAuderghemBerchem Sainte AgatheCity of BrusselsEtterbeekEvereForestGanshorenIxellesJetteKoekelbergMolenbeek Saint JeanSaint GillesSaint Josse ten NoodeSchaerbeekUccleWatermael BoitsfortWoluwe Saint LambertWoluwe Saint Pierre

Who is the chocolate maker?

Our chocolate maker is Elisabetta Passafaro (26 years old). A young chocolate expert who is really passionate by premium and ethical cacao.Elisabetta studied at Accademia Maestri Cioccolatieri Italiani in Italy and obtained her certification in 2019. She finished her internship with a travel to Brazil to develop her knowledge about the bean to bar process.All our chocolates are produced exclusively by Elisabetta in our premises.

To produce our handmade chocolates, we only use traceable cocoa beans from all around the world. From Costa Rica to India, we choose the rarest beans to develop all the flavors in an original chocolate with an unique taste. Making chocolate is an art.We pursue a policy of direct trade with farmers in accordance with the principles of Fair Trade.We do everything in our power to ensure that the conditions in which our cacao is grown allow planters and their families to develop a long-term business strategy. We take particular care to ensure no children work in the production of our cacao, that there is no forced labor and that all national and international labor regulations are respected.

How are identified your chocolates?

All our chocolates are identified by a 13-digits number called GTIN (Global Trade Item Number).We partner with GS1, the global authority for the unique identification of products and companies, to issue the GTIN of our chocolates. Our main Global Location Number (GLN) is 5407008470005. It is linked with our head office in Brussels. We are using this number to clearly identify our location. All our chocolates are handcrafted at our main GLN.All products starting by 540700847XXXX are handcrafted by us in our Brussels store.You can check our chocolates using this online tool.

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Cookie policy

We are serious about cookies.

Introduction

Welcome to The Belgian Chocolate Makers, accessible at shop.chocolaterie.brussels. We use cookies to enhance your experience while using our website. This cookie policy explains how we use cookies and similar technologies to recognize you when you visit our website. It also explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, The Belgian Chocolate Makers) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes.

Types of cookies we use

Below is a detailed list of the cookies we use on our website. We have classified these cookies into categories for your convenience in understanding their purpose:

Strictly necessary cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.

Name	Purpose	Expiry
_ab	Used in connection with access to admin.	Session
_secure_session_id	Used in connection with navigation through a storefront.	24 hours
Cart	Used in connection with shopping cart.	2 weeks
cart_currency	Used in connection with shopping cart.	2 weeks
cart_sig	Used in connection with checkout.	2 weeks
cart_ts	Used in connection with checkout.	1 hour
cart_ver	Used in connection with shopping cart.	Session
checkout	Used in connection with checkout.	1 year
checkout_token	Used in connection with checkout.	30 minutes
cookietest	Used in connection with navigation through a storefront.	2 weeks
master_device_id	Used in connection with merchant login.	2 years
previous_checkout_token	Used in connection with checkout.	1 hour
previous_step	Used in connection with checkout.	1 hour
remember_me	Used in connection with checkout.	1 year
Secret	Used in connection with checkout.	1 hour
Secure_customer_sig	Used in connection with customer login.	20 years
storefront_digest	Used in connection with customer login.	Session
_shopify_country	Used in connection with checkout.	Session
_shopify_m	Used for managing customer privacy settings.	1 year
_shopify_tm	Used for managing customer privacy settings.	30 minutes
_shopify_tw	Used for managing customer privacy settings.	2 weeks
_storefront_u	Used to facilitate updating customer account information.	1 minute
_tracking_consent	Tracking preferences.	1 year
tracked_start_checkout	Used in connection with checkout.	1 hour
_Brochure_session	Used in connection with browsing through site.	Session
identity_state	Used in connection with customer authentication	Session
identity_state_<<id>>	Used in connection with customer authentication	Session
identity_customer_account_number	Used in connection with customer authentication	1 year

Preferences cookies

Preferences cookies allow our website to remember information that changes the way the site behaves or looks, like your preferred language or the region you are in.

Name		Provider		Purpose		Expiry
_consentik_cookie_*		Consentik (Shopify App)		Used to save customer's consent		6–12 months
cookiesNotification		Shopify		Used to save customer's consent		6–12 months

Analytics Cookies

Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name	Provider	Purpose	Expiry
_landing_page	Shopify	Track landing pages.	2 weeks
_orig_referrer	Shopify	Track landing pages.	2 weeks
_s	Shopify	Shopify analytics.	30 minutes
_shopify_d	Shopify	Shopify analytics.	Session
_shopify_fs	Shopify	Shopify analytics.	1 day
_shopify_s	Shopify	Shopify analytics.	30 minutes
_shopify_sa_p	Shopify	Shopify analytics relating to marketing & referrals.	30 minutes
_shopify_sa_t	Shopify	Shopify analytics relating to marketing & referrals.	30 minutes
_shopify_y	Shopify	Shopify analytics.	1 year
_y	Shopify	Shopify analytics.	1 year
_shopify_uniq	Shopify	Track landing pages.	Session
ab_test_*	Shopify	Shopify analytics.	Varies
ki_r	Shopify	Shopify analytics.	Session
ki_t	Shopify	Shopify analytics.	Session
customer_auth_provider	Shopify	Shopify analytics.	Session
customer_auth_session_created_at	Shopify	Shopify analytics.	Session

Your Choices Regarding Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more detailed information on how to manage your cookie preferences, please see your browser’s help material. Here are links for managing settings in specific browsers:

- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge

More Information

If you have any questions about our use of cookies or other technologies, please email us at contact@chocolaterie.brussels.

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