Shipping & returns


Shipment costs


All our chocolates are shipped within Europe using UPS.
In Belgium you can also setup the delivery to be made in an UPS Access Point because life isn’t meant to be lived waiting for parcels.



CodeCountryPrice (incl. VAT)
ATAustria10,70€ (free from 150€ of purchases)
ADAndorra37€  (free from 500€ of purchases)
BEBelgium  8,65€ * (Free from 75€ of purchases)
BGBulgaria22,50€ (free from 350€ of purchases)
CHSwitzerland37€ (free from 500€ of purchases)
CZCzech Republic16,50€ (free from 200€ of purchases)
DEGermany10,20€ (free from 150€ of purchases)
DKDenmark10,70€ (free from 150€ of purchases)
EEEstonia22,50€ (free from 350€ of purchases)
ESSpain16,50€ (free from 250€ of purchases)
FIFinland17,50€ (free from 300€ of purchases)
FRFrance10,75€ (free from 150€ of purchases)
GBUnited Kingdom10,70€ (free from 150€ of purchases)
GRGreece17,50€ (free from 300€ of purchases)
HRCroatia16,50€ (free from 200€ of purchases)
HUHungary16,50€ (free from 200€ of purchases)
IEIreland16,50€ (free from 250€ of purchases)
MCMonaco10,70€  (free from 150€ of purchases)
ITItaly16,50€ (free from 250€ of purchases)
LTLithuania22,50€ (free from 350€ of purchases)
LULuxembourg  9,85€ (free from 75€ of purchases)
LVLatvia22,50€ (free from 350€ of purchases)
NLNetherlands  9,85€ (free from 75€ of purchases)
NONorway37€ (free from 500€ of purchases)
PLPoland16,50€ (free from 200€ of purchases)
PTPortugal16,50€ (free from 250€ of purchases)
RORomania22,50€ (free from 350€ of purchases)
SMSan Marino37€ (free from 500€ of purchases)
SESweden17,50€ (free from 300€ of purchases)
SISlovenia16,50€ (free from 200€ of purchases)
SKSlovakia16,50€ (free from 200€ of purchases)
LILiechtenstein37€ (free from 500€ of purchases)


* We offer free shipping for all orders over 75 euros sent to Belgium, Luxembourg and Netherlands.

Returns must be sent to our store in Brussels using UPS or any other courier services company. We suggest to always request a tracking number.

The Belgian Chocolate Makers
Rue Lebeau 11
1000 Brussels

Tel: +32 (0)470 45 15 33


UPS Access Point™ deliveries


Our store is an UPS Access Point™ so you can easily use our place for all your shipments and pick up deliveries thru the UPS network.

Our store has been selected by UPS based on our reliability, locale and ease of experience. You may redirect your packages to our store if you’re not at home at the time of delivery. You can use your UPS My Choice® membership to redirect parcels to our store before or after our first delivery attempt. We accept pre-paid UPS parcels.

If you're collecting a parcel at our store, make sure that you have an official form of identification or government-issued ID.

You'll need one of the following forms of identification to collect your package at our store:

Option 1: Present a valid, government-issued ID, such as a driver's license, passport, or national ID card. The full name on the ID must match that of the package label.

Option 2: Present a government-issued photo ID along with your shipper-provided package release code (if required).*

If someone else is collecting on your behalf, he/she has to present your ID based on the above criteria as well as his/her own ID. Our staff will check their signature, name and type of IDs presented for record purposes. Not all packages can be collected by a third party. If your shipper provides a package release code for your delivery, your friend or family member can present their photo ID and the code to collect your package.*

*Note: While UPS will notify you on shipment notifications or tracking status updates if you need a code to collect your package, your shipper will provide the code directly to you.The package release code is a 4-6 digit numerical code that is provided by the shipper and is different from the tracking number.


Undoubtedly, there is no better chocolate than the chocolate made by Belgian chocolatiers. The Belgian chocolatiers have been in business for more than a century in a country whose capital has more chocolate factories than any other city on earth. Brussels is the nirvana for any chocolate aficionado, but try not to be tempted by the creamy chocolate fountains in the city center’s candy stores for tourists and instead come to visit our store and workshop. Speak with our chocolate makers, Mehdi Chbouki and Elisabetta Passafaro, and let's share our passion for our Chocomeli chocolate brand.

If you live in Brussels, you can now order some of our handmade products using Deliveroo and Uber Eats.

Also available on Uber Eats and Deliveroo

DeliverooUber Eats

Our chocolatiers use Valrhona and Barry Callebaut chocolate.


We take great care in sourcing our ingredients in a safe and responsible way to conserve biodiversity and ensure sustainable livelihoods. Nothing hidden or unpronouncable here, just true simple ingredients. Minimally processed food. No artificial ingredients. We only use the finest chocolates from Valrhona and Barry Callebaut to create our delicious Chocomeli bars and figurines. We take great pride in choosing the best as our first ingredient.

We are equipped with Selmi machinery.


To produce our Chocomeli bars, broken tablets, mendiants, figurines, pralines and truffles we love to use the tempering machines provided by Selmi.

The Belgian Chocolate Makers
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