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OUR CHOCOLATES ARE FAIR TRADE, NO CHILDREN WORK, NO FORCED LABOUR
DO YOU HAVE A QUESTION? CALL US +32 2 203 92 20
CHOCOLATE WORKSHOPS, BOOK A CLASS WITH OUR CHOCOLATIERS
SATISFACTION GUARANTEED, WE LOVE TO SEE OUR CLIENTS HAPPY

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This website is operated by The Belgian Chocolate Makers SRL.

We are registered at the Brussels Court in Belgium under company number 0745.885.458 and with our registered office located at:

Rue Lebeau 11
1000 Brussels
Belgium

Our main trading address (store) is located at:

Rue Lebeau 11
1000 Brussels
Belgium

Establishment number : 2.301.333.809

You may contact us at the above address or using the form below but also by phone or email.

Phone number: +32 (0)2 203 92 20
Email address: [email protected]

Our VAT number is BE0745885458.

 

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed by clicking here. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

The competent body in this matter is www.eccbelgium.be.

+32 (0) 2 203 92 20
+32 (0)470 45 15 33
The Belgian Chocolate Makers

Rue Lebeau 11

1000

Brussels (Belgium)

Contact us

Frequently asked questions

About the Chocomeli handmade chocolate
Where do you produce your handmade chocolate?

All our handmade chocolates are produced by our chocolatiers inside our Brussels store located at Rue Lebeau 11, 1000 Brussels. We don't use any industrial methods to produce our chocolate and it is guaranteed 100% passion, 100% local, 100% premium.

Who are your chocolate makers?

Our chocolate makers (chocolatiers) are Mehdi Chbouki (25 years old) and Elisabetta Passafaro (20 years old). Two young chocolate experts who are really passionate by handmade chocolate.

Mehdi studied at CERIA in Brussels and obtained his certification in 2014.

Elisabetta studied at Accademia Maestri Cioccolatieri Italiani in Italy and obtained her certification in 2019. She finished her internship with a travel to Brazil to develop her knowledge about the bean to bar process.

All our handmade chocolate is produced exclusively by Mehdi and Elisabetta and sold under the brand Chocomeli. You can easily understand why this name came out of our imagination: ME for Mehdi and ELI for Elisabetta! :)

Is a chocolate edible after the Best By Date (BBD)?

Absolutely. Pure chocolate doesn't go bad and can be enjoyed months after its Best By Date. Please note that this is not the case with pralines and truffles for which it is more important to follow the Best By Date.

Do you have any vegan products?

Our dark chocolates are vegan based on their ingredients, but we are not able to obtain vegan vertifications due to milk traceability from operating in the same factory as milk and white chocolate production.

Which type of chocolate do you use?

We exclusively use the brands Valrhona and Barry Callebaut to produce our handmade chocolates.

Do you guarantee a minimum shelf life?

We are committed to shipping products with at least a 1 month shelf life for optimum quality, taste and nutrition.

How long does chocolate last?

Contrary to what you may hear, dark chocolate lasts around five years. That’s in part due to the high amount of antioxidants, as well as the sugar, which is a preservative.

Milk chocolate and white chocolate contain milk solids and should be used within a year.

What is the best chocolate?

That is a tough question. Like anything edible, many things come into play. Do you like bitter chocolate? Or one that is sweeter? Do you prefer a roasted flavor? Or one that is softer, and creamier?

We tell people that the best chocolate is the one that tastes best to them. So we encourage our clients to taste as many chocolates as they can, and choose one they like best.

Are your handmade chocolates GMO free?

Yes, all of our handmade chocolates are GMO free.

Do you carry chocolate for people with tree-nut allergies?

In most products, we do not use nuts as ingredients, but the chocolate may contain traces of peanuts and other nuts, gluten, and egg proteins. We recommend that people with these allergies do not consume our chocolate.

Are your handmade chocolates Fair Trade?

To produce our handmade chocolates, we use Valrhona chocolate.

Valrhona pursues a policy of direct trade with farmers in accordance with the principles of Fair Trade. Valrhona does everything in its power to ensure that the conditions in which our cacao is grown allow planters and their families to develop a long-term business strategy. We take particular care to ensure no children work in the production of our cacao, that there is no forced labor and that all national and international labor regulations are respected.

Are your products gluten-free?

All of our chocolates bars are considered gluten-free (this means that they contain less than 20 ppm of gluten and are suitable for intolerant people). Our chocolate pralines and truffles are not gluten-free. We recommend people for whom gluten is a health concern not to consume our chocolate as it may contain traces of gluten.

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